29.7.12 Note for the Milkman

Dairy Crest has reorganised things so that customers wanting to leave a note for an extra pint of milk can do so by phone - to the Philippines.

Instead of leaving a note for the milkman, a call to one of three call centres (in Oxfordshire, Spain and Philippines) by 9pm can allow changes in deliveries for the following morning.  A bloke from the local trade organisation commented quite rightly that this development rather defeats the object of having a local service.  Why there's a need to extend input past the environs of Oxfordshire and Spain I do not know.  It all seems rather mad to me!

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